CFPB 02Citi mortgage units fined $28.8 million


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The Consumer Financial Protection Bureau ordered CitiFinancial Servicing and CitiMortgage to pay $28.8 million for giving “the runaround” to cash-strapped homeowners who were facing foreclosure.

“Consumers were kept in the dark about their options or burdened with excessive paperwork,” said CFPB Director Richard Cordray, in a release on Monday. “This action will put money back in consumers’ pockets and make sure borrowers can get help they need.”

Both mortgage servicers are subsidiaries of banking giant Citi (C).

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